Privacy policy

Last updated: October 3, 2025

This Privacy Policy describes how Liberty Labs Inc. ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from libertylabssupplements.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date above.

What Personal Information We Collect

The information we collect depends on how you interact with our Site. When we use the term "personal information", we mean information that identifies, relates to, or can be associated with you.

Information You Provide Directly

When you make a purchase, create an account, or contact us, you may provide:

  • Contact details: Name, email address, shipping address, and billing address
  • Order information: Purchase details, payment confirmation (processed securely by Shopify)
  • Account information: Username, password, and account preferences (if you create an account)
  • Customer communications: Information you include when contacting us for support

Information Collected Automatically

We automatically collect certain information about your interaction with the Services, including:

  • Usage Data: How you access and use our Site, browser information, device information, IP address, and pages visited
  • Cookies: Small data files stored on your device that help our Site function properly and analyze site traffic

Our Site is powered by Shopify, which uses cookies to enable core functionality. For more information about Shopify's use of cookies, visit https://www.shopify.com/legal/cookies.

Information from Third Parties

We receive information from:

  • Shopify: Our e-commerce platform provider that processes payments and powers our store
  • Payment processors: Payment information necessary to process your orders (we do not store your full credit card details)

How We Use Your Personal Information

We use your information to:

  • Provide our Services: Process orders, arrange shipping, manage your account, send order confirmations and shipping notifications
  • Communicate with you: Send newsletters and marketing emails (only if you haven't opted out), respond to your inquiries, and provide customer support
  • Improve our Services: Analyze how customers use our Site to enhance functionality and user experience
  • Prevent fraud: Detect and prevent fraudulent or unauthorized activity
  • Comply with legal obligations: Meet legal and regulatory requirements

How We Share Your Information

We (Liberty Labs Inc.) do not sell or share your personal information with third-party marketers or advertisers. 

We only share your information with:

  • Service providers: Companies that help us operate our business, including:
    • Shopify (e-commerce platform and payment processing)
    • Shipping carriers (to fulfill your orders)
    • Email service providers (to send newsletters and order updates)
    • Analytics providers (to understand site usage)
  • Legal requirements: We may disclose information when required by law, to respond to legal processes, or to protect our rights and the safety of others

All service providers are required to protect your information and use it only for the purposes we specify.

Email Marketing and Your Choices

If you provide your email address, we may send you:

  • Order confirmations and shipping updates
  • Newsletters and promotional offers (you can opt out anytime)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email. Please note that even if you opt out of marketing emails, we will still send you transactional emails about your orders.

Cookies and Tracking

Our Site uses cookies to:

  • Enable essential Site functions (like shopping cart and checkout)
  • Remember your preferences
  • Analyze Site traffic and usage

Most browsers accept cookies automatically, but you can adjust your browser settings to refuse cookies. Please note that blocking cookies may affect certain Site features and functionality.

Global Privacy Control (GPC): Our Site recognizes the Global Privacy Control signal. If you enable GPC in your browser, we will treat it as a request to opt out of certain data sharing and targeted advertising. Learn more at https://globalprivacycontrol.org/.

Product Reviews and User Content

Our Site may allow you to post product reviews and comments. Any information you post publicly will be visible to other Site visitors. Please do not include sensitive personal information in public posts. We are not responsible for how others may use publicly posted information.

Data Security and Retention

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

  • Maintain your account (if you have one)
  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Your Privacy Rights

Depending on where you live, particularly if you're a California resident, you may have the following rights:

  • Right to Know: Request what personal information we have collected about you
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate information
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information (note: we do not sell or share your information with third parties)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us here. We may need to verify your identity before processing your request.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Personal Information We Collect:

  • Identifiers (name, email, address)
  • Commercial information (purchase history)
  • Internet activity (site usage data)

How We Use It:

  • To provide products and services
  • For business operations
  • To communicate with you

We do not sell your personal information to third parties.

California residents can request information about the categories of personal information we collect and how we use it by contacting us using the information below.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: Contact us here

Mail:
Liberty Labs Inc.
PO Box 990202
Redding, CA 96099

Note: This Privacy Policy is effective as of the date listed above. We encourage you to review it periodically for any updates.

Shopify Opt-out
Shopify provides functionality to for us to market to visitors through third party platforms like Facebook and Google etc. Learn more about Shopify's policy and opt-out options here